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Posts Tagged ‘mobile’

The Advantages of Page Plus’ Nationwide Coverage

In today’s world, owning a cell phone has become a necessity. For most, it is also essential to have full reception wherever you are, at all times. We’ve all been there – the location in the middle of no-man’s-land where there is little to no cell phone reception – and you are in need of placing that important call or sending that urgent text message. In some instances you can’t seem to even get a signal in your own living room; so, you try next to the window; upstairs in the bedroom; and my personal favorite, raising your hand up in the air believing you will get a better signal if your phone is two feet higher. But still, nothing. Why should you have to resort to having conversations outside?

What’s the problem? You may be with a service provider that doesn’t offer coverage like Page Plus does. In most cases, smaller providers only have good coverage in the metro areas. But once you cross the line into more rural areas, the signal seems to become unreachable. However, Page Plus has got you covered!

One of the biggest benefits of being a Page Plus customer is the nationwide coverage on one of the largest networks in the United States. What does PPC’s coverage look like, you say? The coverage map on our website is convenient and easy to navigate. You can search by city, state and zip-code or narrow it down to your own address, if you like, to find the coverage in your area.

As we increasingly treat our phones like handheld computers, we rely on the network to perform our daily behaviors of living such as texting, calling, paying our bills via mobile device, etc. – and these are becoming increasingly more important than ever. The towers providing nationwide coverage gives you the ability to carry out these day-to-day actions without the fear of losing a signal. Another advantage of coverage throughout the nation means fewer dropped calls and less time (and money) spent trying to reconnect with the person on the other line.

A funny thing about cell-phone service is that a lot of customers complain about it, but don’t switch companies. It might be time for you to switch to Page Plus Cellular. Avoid the hassle dealing with non-reliable companies and enjoy talk and text anywhere, anytime, knowing you’re covered.

The Advantages of Page Plus’ Hybrid Payment System

The no-contract, prepaid world of cell phone service works a little differently than traditional postpaid. Traditional postpaid customers are used to receiving a bill every month for the services they’ve used in the previous month, and having to write a check and mail it, or pay their bill online. In prepaid, however, you pay upfront for a set amount of usage. People have their preferences for different reasons, but Page Plus combines the two into a “hybrid” payment system that combines the best of both worlds.

Let’s start with postpaid. For people who are not familiar with prepaid, this is the only way they know. You use however much talk, text and data services this month, and get billed for it next month. And of course there are all the additional fees, taxes and “overages” that can inflate your bill. So many additional fees, in fact, that a survey by the FCC determined that 30 million Americans – or one in six mobile users – has experienced “bill shock.” In traditional postpaid you typically get locked into a 2-year contract, and it is the most expensive option for service.

No-contract (prepaid) service works differently. You pay in advance for a monthly plan that includes a set amount of voice minutes, text/picture messages and data. When you run out of something, that service simply stops working until your plan renews the following month. (Except if you are a Page Plus customer, you can add an additional cash balance to your plan to continue using a service if you run out early). Therefore, prepaid customers do not experience the dreaded “bill shock,” and prepaid service is cheaper than postpaid.

Then there is the convenience factor. Some people want to get a cell phone bill every month so they remember to pay it. In prepaid, it is the customer’s responsibility to take the action of purchasing airtime and applying it to their account before their plan expires each month, or they will find themselves without service.

Page Plus takes the convenience factor of postpaid, and combines it with the less-expensive, no-contract advantages of prepaid, into a hybrid payment system that combines the best of both worlds. The system is called Auto Refill. With Auto Refill, you don’t get a bill that you have to pay, and you also don’t have to take any action to renew your prepaid plan each month. You simply set up an online account, register for Auto Refill, and your plan will be automatically renewed each month and charged to a credit card.

Many Page Plus customers find that setting up Auto Refill on their accounts allows them to enjoy the “set-it-and-forget-it” convenience factor of not having to worry about having to do anything to renew their plan every month. Combine that with the benefits of nationwide coverage, cheaper plans, and not having a contract, and why would anyone want to stay on traditional postpaid?

How Facebook Participation Helped Grow My Page Plus Business

I have always felt the best way to conduct any business is to offer exceptional service. I think this is especially true in businesses where there is a lot of competition, such as cellular. In recent months, I was able to apply this concept to the Page Plus Cellular Facebook page. As a Page Plus authorized dealer, one of my responsibilities is to represent the company in a positive light, no matter where that representation occurs, or who benefits from it. There tends to be a bit of confusion for customers when it comes to cellular service as well as misconceptions. Additionally, negative comments and incorrect information tend to spread faster than positive feedback. All too often, people want to jump to conclusions without having the facts of an issue. In public sources, like Facebook, these things happen very quickly. I feel, by helping answer customers’ questions on the Page Plus Facebook page, I am helping to create a positive experience for them. Obviously, I may not know the answer to every question, but if I can help get to a customer’s concern faster, it creates a better experience for that customer as a whole.

In taking this approach – answering questions without expecting anything in return – I have been able to double my customer base in the last few months. Not all of my new business is from Page Plus’ Facebook page, but a good portion of it is. After answering someone’s question, or addressing their concern, I will often get a personal message related to that response. Many times, it is just a simple, “thank you,” but often, it opens a dialogue with that person who eventually becomes a customer. This goes to show how a simple gesture to help answer peoples’ concerns has resulted in increased business for my Page Plus business.

I have also communicated with the other authorized dealers on Facebook, to ensure that we are not stepping on each other’s toes. Additionally, we do not want to give customers the wrong impression of Page Plus authorized dealers if we are attacking each other for business. A good rule of thumb is to NOT address a customer’s comment if another dealer has already done so. If too many dealers try to help the same person, it may confuse the customer in the long-run.  However, if another dealer’s response was incorrect or requiring further action, it’s acceptable to chime in.  The best approach is to use common sense and show the utmost respect towards everyone involved.  These simple actions have helped me expand my small town Page Plus business in very short order.

 

Written by:

Chad Shultz

Authorized Page Plus Dealer

TC Trading Company/PPCellular

Pinetop, Arizona & Ormond Beach, FL

There’s Still a Need for Pay-As-You-Go Cell Phone Service

While many cell phone users today are on some type of monthly service plan that includes allotments of voice minutes, texts and data, there is still a fairly large segment for whom a “pay-as-you-go” plan is still the most economical way to go. These are the people who have a glovebox phone for emergencies, or have multiple devices for different uses, or whose minimal usage simply does not justify a large monthly plan of talk/text/data that they will never use. These “low-usage” people come from all walks of life, from children to the elderly.

Long before Page Plus Cellular offered monthly talk/text/data bundle plans, pay-as-you-go cell phone service was the only service it offered. While the demand for it has certainly diminished over time with the explosion of text messaging and data usage, there is still a sizeable niche for the pay-as-you-go crowd. It is still a very affordable option for those whose limited cell phone usage makes it the most economical way for them to go. For example, an $80 Standard (pay-as-you-go) plan from Page Plus provides 2,000 talk minutes and lasts for a full year. That’s just $.04 a minute. Or, at the very minimal usage, a $10 Standard plan provides 100 minutes and lasts 120 days.

While there are other service providers out there who also offer pay-as-you-go service, Page Plus remains one of the most competitive. For example, you may have seen TV commercials from Consumer Cellular that show a group of retirees sitting around a camp fire talking about how their monthly cell phone bill can be as low as $10-$15. But in a direct comparison, their pay-as-you-go service is not nearly as cheap as Page Plus Cellular’s. Since the Page Plus plan lasts for 120 days (only 30 days for Consumer Cellular), here’s a direct comparison for 80 minutes of talk time over a 4-month period:

Consumer Cellular

Page Plus Cellular

Monthly Service Fee

$10.00

$0.50

Per Minute Rate

$0.25

$0.10 (or less)

Total Cost for 80 Minutes Used Over 4 Months

$60.00

$10.00

 

As you can see, Page Plus is clearly the more affordable way to go, saving you $50 over a 4-month period compared to Consumer Cellular. And this is based on Page Plus’ highest per-minute rate of $0.10 – consider that if the $80 plan is used, the per-minute rate is just $0.04/minute, and the savings are even greater! So, if you fit into the low-usage group, you should consider no-contract, pay-as-you-go cell phone service from Page Plus Cellular for more affordable rates. To learn more, visit the Page Plus website at www.PagePlusCellular.com.

10 Reasons to Switch to Page Plus

1.  Nationwide coverage

Page Plus offers reliable coverage on one of the largest networks in the United States. See our coverage map.

2.  Save money

With plans starting at $12 a month and no contracts to sign, you can save over $500 a year on your cell phone bill. Check out our mobile prepaid plans.

3.  Simple to start

With no contracts to sign, no commitments and no credit checks, getting started with Page Plus is simple.

4.  Keep your number

Did you know you can switch to Page Plus and keep your current phone number? Page Plus allows you to keep your phone number through a simple process called a port-in. Click here for more information on porting.

5.  Various plans to fit your usage needs

There’s a Page Plus plan to fit any lifestyle. We offer pay-as-you-go plans for low-usage consumers as well as monthly bundle plans that include talk, text and data.

6.  No data throttling

Data throttling — slowing down the mobile Internet speed of a consumer who uses too much data — has become a common practice for cellular providers across the country. Finally, there is a cell phone carrier who doesn’t – Page Plus.

7.  Online account management

We feel it’s important for our customers to have the ability to manage their account online. With an online account through Page Plus, you can keep track of your balance, refill your account, add/edit/remove phones, setup automatic renewals and much more. To get started, click here.

8.  Large network of authorized dealers

Page Plus prepaid cell phones, mobile plans and services are provided by thousands of retail dealers throughout the United States. Use our store locator to find an authorized dealer nearest you.

9.  Fully staffed, U.S.-based, bi-lingual support

When you have questions, you want answers. That’s why Page Plus has a fully staffed, U.S.-based call center in Holland, OH where we provide both English and Spanish support over the phone and Live Chat support for those of you who prefer a quick method of getting answers to your questions. For more information about our customer service, click here.

10.  Easy to switch between plans

With Page Plus, you have the freedom to switch to any plan at any time, and it’s simple. Click here to learn more about switching plans with Page Plus.