General Tips for Porting Your Phone Number to Page Plus
Did you know you can switch to Page Plus and keep your current phone number? Page Plus allows you to keep your number through a simple process called a port-in. Here’s how to do it:
- Don’t terminate your existing service. Your old operator account must be active at the start of the port. Porting will automatically close your old account. If you cancel service before the port completes, your account will be closed prematurely and you will lose your number.
- Gather the information you need. All carriers require a minimum amount of information needed: the number you are porting and the account number and a PIN or password. Most also ask for the account holder’s name and billing address.
- Initiate a number port with the carrier you are switching to. Most carriers let you do a port online. A few require you to call.
- Ports usually complete within 24 hours, often in an hour or less. During the porting process there may be a short period, usually less than five minutes, when neither phone works. Please allow up to three (3) hours before contacting customer service to check the status of your port.
Dennis Bournique (@yeswap) covers the US prepaid mobile industry at www.prepaidphonenews.com