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Freedom of Choice

A couple of years ago, we did a wacky (I mean creative) YouTube video called “Page Plus Gives You the Freedom to Control Your Cell Phone Bill.” It was based (loosely) on the movie Braveheart – the actor was running around in blue and white face paint yelling “Freedom!”

The video got a whopping 1,600 views – hardly viral. But despite the lackluster performance of the video, the concept of “freedom” still applies to no-contract (prepaid) wireless service from Page Plus. In fact, with new wireless customers choosing no-contract service over contract service by a ratio of 10 to 1 (Entner), it’s more relevant than ever. Here are four reasons why:

1. No Contract: Of course, not having a two-year contract is the most obvious example of freedom. People are realizing in droves that they not only can have the freedom of not being stuck in a two-year contract, but that no-contract service is actually cheaper than postpaid! The last statistic I saw was that over 25% of U.S. wireless customers are now on no-contract service, and that percentage is growing by 23% a year. Of course that still pales to other countries (in Western Europe, for example, 70% of wireless customers are on prepaid), but the point is that the trend is growing rapidly here in the U.S.

2. Switching Plans: The ability to quickly and easily switch plans is another “freedom” you have with Page Plus. Since your service is month-to-month, if you find that your plan isn’t big enough for your usage this month, you can simply change to a higher plan next month. And even better, you can even customize your service plan if your usage happens to fall between two plans. All you have to do is carry an extra cash balance on your account to be used for “overages.” For example, if you run out of data a couple of days short of your renewal date, but you still have voice minutes and texts left, you can continue to use more data at the overage rate of your plan and just pay for it out of your cash balance.

3. Control Your Budget: One of the primary benefits of no-contract service is that you have the freedom to control your budget. Because the service is prepaid, it eliminates the possibility of “bill shock” – the surprise postpaid customers can get when they (or someone in their family) rack up a huge, unexpected bill. With prepaid, there is no bill. You use what you pay for. Of course there are a couple of ways to continue your service if you run out of something (minutes, texts or data) – you can add cash for overages, as described above, or simply renew your monthly plan early. No matter whose cell phone you’re paying for – your own, or your teenager’s or college student’s – YOU control your budget.

4. Phone Selection: Some companies only let you use their phones on their service. They don’t have BYOD (Bring Your Own Device). Or they’ll limit you to only use feature phones (not smartphones) on certain plans, or require you to pay for a data plan with certain smartphones. With Page Plus, you can use any of our phones on any of our plans. You can use any of the phones available directly from us or from our dealers, plus all the 3G CDMA phones that we’ve approved in the past. That’s freedom of choice!

So get out your blue and white face paint everybody, and celebrate YOUR freedom!

How to Get More Data on Your Monthly Plan

Did you know you can get more data on your monthly plan? You can do so by adding Flex Data.

Flex Data is an extra cash balance on your account, added with a Standard Plan PIN of any denomination, which allows you to use more minutes, messages or data than your monthly plan provides.

Flex Data gives you peace of mind knowing you can get more minutes, messages or data for those occasional heavy usage months. Think of it as “customizing” your plan so it fits your usage perfectly. By adding Flex Data, you essentially create your own plan that gives you the amount of minutes, messages and data that you really need month-to-month.

Adding Flex Data is easy. All you have to do is add a Standard Plan PIN ($10, $25 or $50) to your current active monthly plan. While the Standard Plan can be used for pay-as-you-go service, it can also act as a cash balance on your account. Don’t worry – by adding a Standard Plan PIN to your monthly plan, you will not be switched to the Standard Plan. The only way to go to the Standard Plan from a monthly plan is to call customer service and request it.

Once added, you can now use extra minutes, messages or data at the overage rate listed on your plan. For instance, if the data overage rate on your monthly plan is $0.05 per MB and you add a $10 PIN, you can now use 200 more MBs on your plan. Remember, you can use Flex Data for extra minutes or messages too.

Another reason Flex Data is flexible is that it rolls over month-to-month. You can add Flex Data to your plan and continue to use it month-to-month until it runs out. Your Flex Data will rollover as long as you continue to renew your monthly plan.

To start enjoying the benefits of Flex Data, visit the plans page, purchase a Standard Plan PIN and add it to your account. Remember, to use a Standard Plan PIN for Flex Data, it must be added to an account with an active monthly plan already on it.

If you have any further questions, contact customer service at 1-800-550-2436.

Save Time With Online Account Management

Looking for a quick way to contact customer service? Wondering how many minutes, messages and data you have left in your plan? Want to be able to manage your account and refill your plan whenever you want? If you answered “yes,” then managing your account online at PagePlusCellular.com is the solution for you. Setting up an Online Account through Page Plus Cellular gives you access to the following:

  • The ability to replenish your account whenever you want, 24/7
  • Set up Auto Pay to automatically charge your credit card every month to renew your plan
  • Monitor your monthly usage of minutes, messages and data
  • Exclusive access to Live Chat with a customer service representative as another option for contacting customer service (Live Chat available during regular call center hours)
  • Manage phone features
  • Check call records

Take control of your Page Plus account by setting up an online account. Visit PagePlusCellular.com and set yours up today.

Cell Phones and Kids – When Is The Right Time?

September 26th, 2012 1 comment

Considering a cell phone for your child and thinking about what age is the right age? The real question is not if, but when.

 

A YouthBeat survey from the first six months of 2012 found that 13% of children ages 6 to 10 already own one and that 12   is the most common age for that first device. 18% of kids get theirs at that age. Middle school is the clear-cut time according to Gwenn O’Keeffe, a pediatrician who last year co-wrote an American Academy of Pediatrics (AAP) report on children and social media. She reported, “There’s a huge developmental leap between fourth and eighth grades.” Of course many experts will still say that it still depends on many factors. Here are factors most often to consider when making that crucial decision:

Here are some factors for parents to consider offered by PBS Parents Magazine:

How independent are your kids?

—Do your children “need” to be in touch for safety reasons — or social ones?

—How responsible are they?

—Can they be trusted not to text during class, disturb others with their conversations, and to use the text, photo, and video functions responsibly (and not to embarrass or harass others)?
—Can they get behind the concept of limits for minutes talked and number of texts or do they need an inexpensive, unlimited text and talk plan like Page Plus offers?Other points to consider:

—Do they lose things easily or forget them?

—Do they understand that the device is not a toy and not something that can be replaced at will, over and over without a great expense?

—Are they aware of the potentials of invasion of privacy or security and identification breaches?

—Can they take care of technology?

When will your child be ready? At the end of the day it still depends on your child’s level of maturity, responsibility and need and guess what? Once the cell phone conversation ends, the ‘when to get a car’ question is right around the corner.

We want to hear your success stories. Please share with us.

Page Plus Blog Post – Frequently Asked Questions – Part I

August 8th, 2012 8 comments
(Photo credit: Wikipedia)

English: Speech balloons. Question and Answer....

On our website under the support tab you will find the answers to many of the Frequently Asked Questions that we get.  We try to answer the most common questions here as well as offer you other convenient ways of support. We have online chat, Our Facebook Page and Twitter. We’d like to share some of the questions we have recently received from some of those platforms to further help answer the common questions:

Q:  I see you post lots of information on Twitter and Facebook. Some of it applies directly to consumers buying and using Page Plus products and services and some of it is industry related. What is your intent for doing this?

A: The intent is to share interesting, relevant information from the telecom industry. Of course not every post will appeal to everyone in the group, but if every post was a pitch for Page Plus, people would probably get turned off and lose interest. By all means, if you have things you think the group would benefit from, please share!

 

Q: What happens once I purchase a PIN from Page Plus Cellular?

A: If you purchased PINs from the Page Plus website, you would have received an email with the PINs listed. If you don’t see it in your in box, you can check your junk folder.

 

Q: What is the best way to find a Page Plus Cellular dealer in my area?

A: You can find a Page Plus Cellular dealer near you by using the Store Locator on the Page Plus Cellular website:

http://www.pagepluscellular.com/Why%20Page%20Plus/Store%20Locator.aspx

 

Q: How do I know if I am in an area covered by Page Plus Cellular’s network?

A: Page Plus operates on the largest network in the country, but it is possible that you are in a non-coverage area. When in doubt, you can check the coverage map online. http://www.pagepluscellular.com/Why%20Page%20Plus/Coverage%20Map.aspx

 

Q: I keep hearing about the term “flashing.” What exactly does that mean?

A: Flashing is reprogramming of a phone to make it work on another carrier (Example: Sprint to Page Plus). There are websites that will flash phones for you for a small fee and get your phone ready to activate on Page Plus (Just Google “Flash to Page Plus”). Once you do this, you can activate your phone on Page Plus and it will no longer be on it’s previous network.

 

Q: Will AT&T network phones work on Page Plus Cellular’s network like Verizon phones?

A: AT&T is a GSM network, so their phones will not work. On the other hand, Verizon is CDMA which will work no problem depending on the device. So, make sure the phone you want to activate on Page Plus is CDMA and is not a prepaid retail packaged device (Prepaid phone purchased from Wal Mart, Target, etc.)

 

Q: What Android devices work best on Page Plus Cellular’s network?

A: If you want to know what Android devices work best, check out this forum thread – http://www.howardforums.com/showthread.php/1554383-What-phone-are-you-using-on-PagePlus/page40

 

Q: How does one become a Page Plus Cellular dealer?

A: If you are interested in becoming a Page Plus dealer visit this page on the Page Plus Cellular website: http://www.pagepluscellular.com/Dealers.aspx

 

 

From Beepers to Smartphones: The Story of Page Plus

Page Plus Cellular then and nowBelieve it or not, Page Plus Cellular used to go by the name of Page Plus Communications and was easily recognized as the place in Toledo, Ohio to purchase a pager (commonly referred to as a beeper). That’s right, I said pager. Our expertise was solely in the pager business in the early 90’s and to be honest, we did well! Of course, technology advanced and we had to keep up with what our customers truly wanted. So, in 1998, we became Page Plus Cellular and started selling nationwide prepaid cell phone service to customers in Ohio and Michigan, but why stop there? In 2000, Page Plus expanded to launch prepaid cell phone service nationwide. Today, we stand as one of the most experienced and reliable prepaid wireless providers in the nation on one of the largest networks in the United States. Many other prepaid providers have come and gone over the years, but Page Plus stood strong with our low rates and exceptional service. When it comes to choosing a cell phone provider, you might as well go with the company who is always ahead of the curve and continually saving its customers money – Page Plus Cellular.

 

 

Stress-Free Tips to Keep Your Data Under Control

There’s no doubt data is becoming a defining factor in choosing one’s cell phone plan, but with all the limitations, how do you manage to stay connected? The answer is simple – take control of your data usage. There are many ways to stay within your limits, and it doesn’t even take much effort. Keep your data under control with these stress-free tips:

  1. Take advantage of WiFi – With WiFi hotspots available almost everywhere, and most likely in your home, you won’t even need to use cellular data. Oftentimes, WiFi gives you faster Internet speeds and cuts down on load times. Not to mention, by using WiFi, you can dramatically increase your battery life.
  2. Download Data Management Apps – If you are using an Android powered device, there are many apps that allow you to turn cellular data on/off and monitor your usage. Browse through the Google Play store and find one that suits your needs best.
  3. Keep Track By Accessing Your Online Account – With Page Plus, you have access to an online account which keeps track of your remaining data usage for the month. Access your existing account or register for free here. On the go? Text BAL to 7243 to receive a free text update of your remaining minutes, texts and data usage.
  4. Add On More Data – If you happen to run out of data or just want more as backup, add a Standard plan PIN (which will act as an extra cash balance on your monthly plan) to your account to be able to use additional data. For example, if you are on the Talk n Text 1200 plan and add a $10 Standard plan PIN to your account, you will get 100 MB more usage for the month since the overage rate on this plan is only 10 cents per MB.

Top Four Reasons You Should Be Using a Prepaid Cell Phone

While we intend this blog to be a means for you to find news, learn and to stay up to date with the latest information related to Page Plus

 

and the industry, we do want to answer one of the questions that we often get – what are the benefits of a prepaid cell phone? Here you go:

Prepaid Benefit #1 – No Pesky Contracts

With prepaid, there is no such thing as a contract. You pay for what you want, when you need it and that’s why prepaid is so simple.

Prepaid Benefit #2 – Flexibility of Use

Are you someone who only needs a phone in case of emergencies? Or, are you the type of person who can’t go a minute without his phone and is constantly blasting out text messages? It doesn’t matter. Why? Because prepaid is for everyone. Whether you need a pay-as-you-go plan for minimal, emergency use, or a monthly plan with unlimited talk, text and a bucket of data to keep up with social networking, there’s a plan for you.

Prepaid Benefit #3 – Save Tons of Money

By switching to prepaid, you can save an incredible amount of money. Most often, you can save more than half of what you pay to receive postpaid services. Plus, you get more bang for your buck. Page Plus Cellular offers The 55 plan which includes unlimited talk, unlimited text and 1 GB of data usage for just $55 a month. For that amount of usage on a postpaid plan, you could potentially spend well over $100.

Prepaid Benefit #4 – No Bill Shock

Have you ever opened up your cell phone bill and immediately felt your blood boil with rage? You’re not alone. Just about everybody has experienced “bill shock” and it’s not exactly a fun time. Fortunately, prepaid eliminates “bill shock” completely. You pay ahead of time for what you want, so there isn’t even a bill. If you happen to need more than what you paid for, just add more money. It’s pretty easy to say the least.