- (Photo credit: Wikipedia)
On our website under the support tab you will find the answers to many of the Frequently Asked Questions that we get. We try to answer the most common questions here as well as offer you other convenient ways of support. We have online chat, Our Facebook Page and Twitter. We’d like to share some of the questions we have recently received from some of those platforms to further help answer the common questions:
Q: I see you post lots of information on Twitter and Facebook. Some of it applies directly to consumers buying and using Page Plus products and services and some of it is industry related. What is your intent for doing this?
A: The intent is to share interesting, relevant information from the telecom industry. Of course not every post will appeal to everyone in the group, but if every post was a pitch for Page Plus, people would probably get turned off and lose interest. By all means, if you have things you think the group would benefit from, please share!
Q: What happens once I purchase a PIN from Page Plus Cellular?
A: If you purchased PINs from the Page Plus website, you would have received an email with the PINs listed. If you don’t see it in your in box, you can check your junk folder.
Q: What is the best way to find a Page Plus Cellular dealer in my area?
A: You can find a Page Plus Cellular dealer near you by using the Store Locator on the Page Plus Cellular website:
Q: How do I know if I am in an area covered by Page Plus Cellular’s network?
A: Page Plus operates on the largest network in the country, but it is possible that you are in a non-coverage area. When in doubt, you can check the coverage map online. http://www.pagepluscellular.com/Why%20Page%20Plus/Coverage%20Map.aspx”
Q: I keep hearing about the term “flashing.” What exactly does that mean?
A: Flashing is reprogramming of a phone to make it work on another carrier (Example: Sprint to Page Plus). There are websites that will flash phones for you for a small fee and get your phone ready to activate on Page Plus (Just Google “Flash to Page Plus”). Once you do this, you can activate your phone on Page Plus and it will no longer be on it’s previous network.
Q: Will AT&T network phones work on Page Plus Cellular’s network like Verizon phones?
A: AT&T is a GSM network, so their phones will not work. On the other hand, Verizon is CDMA which will work no problem depending on the device. So, make sure the phone you want to activate on Page Plus is CDMA and is not a prepaid retail packaged device (Prepaid phone purchased from Wal Mart, Target, etc.)
Q: What Android devices work best on Page Plus Cellular’s network?
A: If you want to know what Android devices work best, check out this forum thread – http://www.howardforums.com/showthread.php/1554383-What-phone-are-you-using-on-PagePlus/page40
Q: How does one become a Page Plus Cellular dealer?
A: If you are interested in becoming a Page Plus dealer visit this page on the Page Plus Cellular website: http://www.pagepluscellular.com/Dealers.aspx